When a pipe bursts or a storm backs up your drain lines, waiting on hold is the last thing you can afford. Our Des Moines-based crews carry moisture meters and truck-mount extraction equipment on every rig so the drying process starts the moment we knock on your door.
Call +1-844-234-5373 Now
Our Des Moines technicians hold IICRC water restoration certifications and carry that training into every job, from a Category 1 clean-water leak to a Category 3 sewage backup. We're not a call center routing you to a random subcontractor; we're the crew that shows up.
We answer our own phones around the clock in Des Moines, which means the person who books your appointment already knows our schedule, our crew availability, and how fast we can realistically get a truck to your address.
We also carry direct experience working alongside insurance adjusters, so the documentation we generate on day one is already formatted the way most carriers expect to see it.
Yellow-brown rings on your ceiling or walls almost always mean water has been sitting behind the surface longer than you think, and the drywall paper backing is likely already feeding mold growth. Waiting to see if the stain spreads only gives moisture more time to travel further into the structure.
Musty odors that seem to follow you from room to room often mean the HVAC system is circulating spores from a hidden wet area, which spreads the problem rather than solving it.
Hardwood that's cupping at the edges or laminate that's separating at the seams is a classic sign of moisture intrusion from below, whether that's a slab leak or groundwater seepage. The longer it sits, the harder the flooring is to salvage.
A running-water sound when every fixture in the house is off is a strong sign of a hidden leak feeding your rising bill.
Paint that bubbles or peels away from a wall, especially near baseboards, usually means moisture is pushing through from behind rather than a simple application problem.
Any visible mold, even a small patch in a corner or along a baseboard, means conditions behind that surface have supported growth for a while and the moisture source needs to be found, not just the mold wiped away.
Our Burst Pipe Cleanup process covers every stage of a water loss, from the first extraction pass to the final coat of paint, so you're never left coordinating separate contractors mid-project.
Our crews arrive with truck-mount extraction units capable of pulling thousands of gallons per hour, using moisture meters to classify the water as Category 1, 2, or 3 before drying even starts.
Equipment placement isn't guesswork; it's calculated from psychrometric readings taken at the start of the job and adjusted daily as conditions change.
Our sewage cleanup protocol follows IICRC S500 contamination standards, isolating the affected area, removing unsalvageable materials, and disinfecting every surface that had contact with blackwater.
Because mold can establish in as little as 48 hours, our drying timeline is built around beating that window rather than treating mold prevention as an afterthought.
Once the structure tests dry, our reconstruction team handles drywall, insulation, flooring, and trim so you're not managing a second contractor after the restoration crew leaves.
Furniture, documents, and electronics affected by water intrusion get assessed on-site, with salvageable items cleaned and stored while unsalvageable items are documented for your claim.
You call +1-844-234-5373 and speak with a live dispatcher, not a voicemail system — we ask a few quick questions about the source and severity so the crew arrives prepared.
We document the loss with photos and moisture readings before touching anything, which also protects your insurance claim.
Extraction and drying run as one continuous process rather than two separate visits, which keeps the timeline tighter.
We re-test every affected area before calling a job complete, then coordinate repairs so you're not left with an open punch list.
Insurance and licensing aren't just paperwork here — they're what let us stand behind the work if something doesn't go as planned.
Trucks are staged regionally so a crew can typically reach you well before a national chain's call center even finishes your intake form.
You get a written estimate before work begins, not a surprise invoice after the drying equipment is already running.
A guarantee only means something if it's backed by a second set of moisture readings, not just a handshake at the end of the visit.
We'd rather run drying equipment an extra day at our own cost than close out a job with a moisture reading we're not confident in.
Our technicians don't get paid faster by closing jobs early, which keeps the incentive aligned with actually finishing the drying properly.
Call +1-844-234-5373Aqua Guard Water Damage dispatches crews throughout Des Moines and the surrounding zip codes, including 50309 50314 50315 50316 50317 50310 50312 50313 50319 50321 50320 50311 50301 50302 50303 50304 50305 50306 50307 50308 50318 50328 50329 50330 50331 50332 50335 50340 50380 50381 50391 50392 50393 50394 50395 50396 50936 50940 50947 50950 50980 50981 50982 50983, so response times stay fast no matter which side of town the call comes from.
We track call volume by zip code across Des Moines to keep crew staffing matched to where emergencies actually happen most often.
"I called in a panic at 11pm and someone actually picked up. The tech here in Des Moines had air movers set up before midnight and explained exactly what they were doing and why."
James R., Des Moines"Our basement took on water during a storm and the crew classified it, extracted it, and had dehumidifiers running the same afternoon. The final invoice matched the upfront quote exactly."
Denise M., Des Moines"They didn't cut corners on the contaminated water cleanup even though it would have been faster to skip the sanitization step — that mattered to me given we have young kids in the house."
Marcus T., Des Moines"Every question I asked got a straight answer, even the ones about cost, which is rare after dealing with two other contractors who kept dodging the pricing conversation."
Priya S., Des Moines"Drying logs were shared with us daily so we always knew exactly where the job stood, not just a vague 'it's drying' update."
Carlos V., Des Moines"They minimized business disruption by sectioning off the wet area instead of shutting down the whole space during drying."
Angela F., Des Moines"A cracked supply line under the kitchen sink went unnoticed for days and by the time we called, the subfloor was saturated. The crew pulled the damaged material and had drying equipment running within the hour."
Tyrone B., Des Moines"Storm runoff got into our crawl space and the smell alone told us something was wrong. The crew found the vapor barrier had failed and fixed the actual cause, not just the symptom."
Wendy K., Des Moines
